Services

Widearea Systems Professional Services provides the most comprehensive solutions with the fastest guaranteed implementation. From home networking to customized services and consulting in complex corporate computing environment, the Widearea Data Systems experts in Professional services can help you take control of your environment, save time and implement faster. For more information about our services, please contact Services department at services@wideareasystems.com.

Widearea Systems Support Group (WSSG) helps customers and partners plan, design, implement, and manage their collaboration communication solutions, aligning system needs with business goals every step of the way.

In addition to the software and hardware products, and the solutions, Widearea Systems provides the following consulting services to clients:

Enterprise help desk system over IP planning and implementation using V-Contax and VC Wizard product family
IP Contact center solution planning and implementation
VoIP planning and implementation
Video Tele-Conferencing (VTC) planning and implementation
Quality of Service (QoS) and security assessment for your VoIP and VTC network
VoIP and VTC planning and implementation for your convergence needs
Server Virtualization and Thin Client planning and implementation
System and Network Security -
- System Security Authorization Agreement (SSAA) – Widearea Systems provides comprehensive and analysis services in preparation for writing the SSAA.
- System Security Plan (SSP) – Widearea Systems will draw heavily on the information gathered during the SSAA project to construct the SSP. The SSAA might not provide all information needed and will require specific information capture activities.
- Risk Analysis/Risk Management – Widearea Systems will create risk management documents and will provide both initial and residual risk analysis and management services, including recommended mitigation strategies for risks identified during the process.
Widearea Systems’ product installation, upgrade, and maintenance
Product integration and custom development for your VoIP and VTC needs

WSSG solutions include the following services:

Telephone Technical Support
Software Updates
Software Upgrades
Installation
Training
Implementation
Consulting
On Demand conferencing

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For more information about our services, please contact Services department at services@wideareasystems.com